Customer Service Officer

UNISEARCH SERVICES PTE. LTD.

Woodlands, Singapore
Base: not specified; bonus/equity: performance inc...
On-site
Order processing and shipment
Bilingual in english and mandarin
Customer support and complaint handling
The role supports Marketing and Sales teams in all marketing and customer support activities

Job Summary

  • The role supports Marketing and Sales teams in all marketing and customer support activities.
  • The officer is responsible for order processing from order entry until shipment and ensuring on-time delivery by liaising with stakeholders.
  • Compensation includes annual increment, performance incentive bonus, and career progression opportunities.

Matching Summary

The role supports Marketing and Sales teams in all marketing and customer support activities.

Salary

Base: Not specified; Bonus/Equity: Performance Incentive Bonus; Benefits: Annual Increment; Career Progression

Skills & Requirements

Must-have

  • Order processing and shipment
  • Bilingual in English and Mandarin
  • Customer support and complaint handling
  • Shipping document preparation
  • Liaise with internal and external stakeholders

Nice-to-have

  • Resourceful and good team player
  • Positive and willing to learn
  • Able to work independently

Key Requirements

  • Diploma in relevant discipline
  • 1-2 years relevant experience
  • Effectively bilingual in English and Mandarin
  • Able to start immediately or within short notice

Work Rights

Not specified

Tailored Resume

Cover Letter