Concierge & Telephony Services Officer

JLL

Canberra, ACT, Australia
Fully remote
Proven customer service excellence
Administrative expertise delivery
Integrated service platform support
Join a dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support within a Government Agency client building

Job Summary

  • Join a dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support within a Government Agency client building.
  • The role involves managing remote site support, room bookings, catering coordination, AV equipment setup, and maintaining professional standards for visitors and clients.
  • Candidates will work in an entrepreneurial, inclusive culture where like-minded people collaborate naturally to achieve great things while developing their strengths.

Matching Summary

Join a dedicated service team to deliver exceptional customer experiences through integrated reception, concierge, and administrative support within a Government Agency client building.

Skills & Requirements

Must-have

  • Proven customer service excellence
  • Administrative expertise delivery
  • Integrated service platform support

Nice-to-have

  • Hospitality or hotel environment experience
  • Entrepreneurial inclusive culture fit
  • Varied career experiences interest

Key Requirements

  • Australian Citizenship is essential
  • Ability to obtain Agency PEP Clearance
  • Preferred hospitality or reception experience

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter