Customer Service Lean Expert

Airbus Portugal SA

Lisbon, Portugal
Hybrid
Lean management and aos expertise
Value stream mapping and analysis
Data analysis with python, pyspark, sql
This role involves leading lean initiatives and continuous improvement activities to enhance competitiveness and operational performance within Airbus Customer Services

Job Summary

  • This role involves leading lean initiatives and continuous improvement activities to enhance competitiveness and operational performance within Airbus Customer Services.
  • The position offers a multicultural environment, opportunities for skill growth through Airbus learning programs, and a hybrid working model with a modern office location in Parque das Nacoes, Lisbon.
  • Airbus promotes a respectful work-life balance and flexible working arrangements to foster innovative thinking and collaboration.

Matching Summary

This role involves leading lean initiatives and continuous improvement activities to enhance competitiveness and operational performance within Airbus Customer Services.

Skills & Requirements

Must-have

  • Lean Management and AOS expertise
  • Value Stream Mapping and analysis
  • Data analysis with Python, Pyspark, SQL
  • Cross-functional stakeholder management
  • Performance measurement and KPI development

Nice-to-have

  • Change management and coaching skills
  • Experience with Skywise technologies
  • Knowledge of GenAI technologies
  • Multicultural and transnational teamwork
  • Strong communication and negotiation skills

Key Requirements

  • 2 years experience with Skywise technologies
  • Negotiation-level English proficiency
  • Proven experience leading lean workshops
  • Professional experience in Lean/AOS management

Work Rights

Not specified

Tailored Resume

Cover Letter