Brand Home Guide

Diageo PLC

Port Askaig, Scotland, United Kingdom
Base: £26.6k/py; bonus/equity: + bonus, sharepurch...
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High standards of customer service
Outstanding visitor experience
Representing the brand and diageo
** Diageo PLC is seeking a Brand Home Guide for the Caol Ila Visitor Centre in Scotland. This full-time, fixed-term role involves providing exceptional customer service and guiding visitors through immersive whisky experiences. **

Job Summary

  • Join the signature tour, Flavour Journey, for a full-sensory, immersive occasion including a distillery tour followed by a guided tasting of three drams and a cocktail.
  • You will be responsible for delivering high standards of customer service and an outstanding and memorable visitor experience, representing the brand and Diageo.
  • Join us and you can also expect a highly competitive and flexible rewards and benefits package including product allowance, contributory pension scheme, competitive annual bonus, and generous holiday allowance.

Matching Summary

Match Score: 75

** Diageo PLC is seeking a Brand Home Guide for the Caol Ila Visitor Centre in Scotland. This full-time, fixed-term role involves providing exceptional customer service and guiding visitors through immersive whisky experiences. **

Salary

Base: £26.6k/annum; Bonus/Equity: plus bonus, sharepurchase; Benefits: product allowance, many more

Skills & Requirements

Must-have

  • High standards of customer service
  • Outstanding visitor experience
  • Representing the brand and Diageo
  • Ticket sales and promotion
  • Shop duties and upselling
  • Weekend and evening work

Nice-to-have

  • Passion for our craft and products
  • Team player with strong relationships
  • Driven, resilient, and open-minded

Key Requirements

  • Insight into drinks industry
  • Worked within hospitality environment

Work Rights

Not specified

Tailored Resume

Cover Letter