Kundenbetreuer (d/m/w) Im Callcenter Für Digitale Kanäle In Berlin

Deutsche Bank UK

Berlin, Germany
Not specified; not specified; flexible working hou...
Hybrid
Strong german written communication skills
Experience with email and chat support
Social media channel management experience
You will be responsible for direct communication with customers via email, chat, and social media channels

Job Summary

  • You will be responsible for direct communication with customers via email, chat, and social media channels.
  • The role involves actively updating customer data and promoting the use of digital banking services.
  • Employees receive intensive training on banking topics and benefit from flexible working hours and hybrid work models.

Matching Summary

You will be responsible for direct communication with customers via email, chat, and social media channels.

Salary

Not specified; Not specified; Flexible working hours included

Skills & Requirements

Must-have

  • Strong German written communication skills
  • Experience with email and chat support
  • Social media channel management experience
  • Ability to handle customer inquiries efficiently

Nice-to-have

  • Good English language knowledge
  • Team-oriented collaborative mindset
  • Calm under pressure in stressful situations

Key Requirements

  • Fluency in German language required
  • No specific degree mentioned
  • Work authorization status not specified

Work Rights

Not specified

Tailored Resume

Cover Letter