Supervisor

PPD (Thermo Fisher) UK

Budapest, Hungary
Customer service team leadership
Order management and quotations
Cross-functional communication
Thermo Fisher Scientific is the world leader in serving science, enabling customers to make the world healthier, cleaner and safer

Job Summary

  • Thermo Fisher Scientific is the world leader in serving science, enabling customers to make the world healthier, cleaner and safer.
  • The Supervisor role involves leading a customer service team to ensure high standards, drive customer loyalty, and maximize business performance aligned with overall objectives.
  • This position offers excellent career growth opportunities and involves driving key projects, cross-training initiatives, and stabilizing the operations team.

Matching Summary

Thermo Fisher Scientific is the world leader in serving science, enabling customers to make the world healthier, cleaner and safer.

Skills & Requirements

Must-have

  • Customer service team leadership
  • Order management and quotations
  • Cross-functional communication
  • ERP system experience
  • People management and development
  • Analytical and presentation skills
  • Use of Outlook, PowerPoint, Excel

Nice-to-have

  • Coaching and mentoring skills
  • Project leadership
  • Process improvement identification
  • Flexible and task-focused approach
  • Collaboration within teams
  • Handling confidential information

Key Requirements

  • Minimum 5+ years customer service leadership
  • Bachelor’s degree or equivalent experience
  • Experience in shared services environment
  • Experience with ERP systems
  • Strong written and oral communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter