Customer Banking Specialist - Whitford (18.75hr/week)

CommBank

Whitford, , Australia
Customer service excellence
Transactional needs assessment
Financial health checks
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
  • In this role, you will build a personal connection with customers, assist them with in-branch technology, and complete financial health checks.
  • We are looking for individuals with a passion for service excellence, the ability to work independently and collaboratively, and a genuine passion for the customer.

Matching Summary

The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • customer service excellence
  • transactional needs assessment
  • financial health checks
  • loan and credit card applications
  • customer feedback capture

Nice-to-have

  • building personal connections
  • community engagement
  • team wellbeing advocacy
  • holistic customer solutions

Key Requirements

  • Availability for predetermined roster
  • Ability to ask the right questions
  • Act with integrity
  • Place customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter