Base: $19.80 - $29.70 ph; bonus/equity: not specif...
Per diem
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
Advocate Health is seeking a Patient Service Representative (PSR) for a per diem position at Advocate Christ Medical Center's Infusion department. The role involves providing high-quality patient services, managing appointment scheduling, and handling billing inquiries, requiring strong customer service skills and familiarity with electronic medical records
Job Summary
The role involves providing efficient, high-quality service to patients by registering them, scheduling appointments, and verifying insurance eligibility.
Employees must handle multiple incoming telephone lines, resolve patient questions regarding billing and referrals, and maintain accurate medical records.
Advocate Health offers competitive compensation, comprehensive benefits including health and retirement plans, and opportunities for career development.
Matching Summary
Match Score: 75
Advocate Health is seeking a Patient Service Representative (PSR) for a per diem position at Advocate Christ Medical Center's Infusion department. The role involves providing high-quality patient services, managing appointment scheduling, and handling billing inquiries, requiring strong customer service skills and familiarity with electronic medical records.
Salary
Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health/Dental/Vision, Retirement match
Skills & Requirements
Must-have
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
CRT/PC experience in customer service
Ability to lift up to 35 pounds
Nice-to-have
Working knowledge of eClinicalWorks system
Strong communication skills
Problem-solving abilities for complex issues
Key Requirements
High school diploma or equivalent required
One to two years related customer service experience