Gbs Preferred Cust Associate

UPS

Ph, ,
Customer service experience
Analyze and resolve issues
Maintain ownership of customer situations
This position provides a one-to-one customer service experience for UPS Preferred accounts

Job Summary

  • This position provides a one-to-one customer service experience for UPS Preferred accounts.
  • He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

This position provides a one-to-one customer service experience for UPS Preferred accounts.

Skills & Requirements

Must-have

  • customer service experience
  • analyze and resolve issues
  • maintain ownership of customer situations

Nice-to-have

  • rewarding culture
  • talented teams
  • lead yourself or teams

Key Requirements

  • High school diploma, GED, or International equivalent
  • Strong oral and written communication skills
  • Strong problem solving skills
  • Previous customer service experience - Preferred

Work Rights

Not specified

Tailored Resume

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