Bds Product Service Owner

Mars

It service management
Product management
Application support
Own the operational health, performance, and lifecycle management of applications within the assigned portfolio

Job Summary

  • Own the operational health, performance, and lifecycle management of applications within the assigned portfolio.
  • Act as the primary point of contact for operational support, escalations, service issues, and major incidents.
  • Manage relationships with Product Owners, Key Users, business leaders, and technology teams globally.

Matching Summary

Own the operational health, performance, and lifecycle management of applications within the assigned portfolio.

Skills & Requirements

Must-have

  • IT Service Management
  • Product Management
  • Application Support
  • Global Applications
  • Cross-functional Teams
  • Vendor Management
  • Service Delivery

Nice-to-have

  • eCommerce Platforms
  • ITIL Certification
  • Agile/DevOps
  • Cloud Platforms
  • Enterprise Technologies

Key Requirements

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related field
  • 5+ years of experience in IT Service Management, Product Management, Application Support, or related roles
  • Experience managing global applications and cross-functional teams
  • Experience managing third-party vendors
  • Fluent English (written and verbal)

Work Rights

Not specified

Tailored Resume

Cover Letter