Senior Technical Service Desk

Unisys

Canberra, Australia
Not specified; not specified; not specified
Active nv1 security clearance required
Ability to obtain nv2 security clearance
Must be an australian citizen
Unisys is seeking proactive level 1 support agents for a new team supporting Federal Government clients in Canberra

Job Summary

  • Unisys is seeking proactive level 1 support agents for a new team supporting Federal Government clients in Canberra.
  • The role involves providing fast, efficient, and friendly customer service while resolving software, hardware, and network difficulties.
  • Candidates must hold an active NV1 Security Clearance and be able to obtain NV2 clearance as an Australian citizen.

Matching Summary

Unisys is seeking proactive level 1 support agents for a new team supporting Federal Government clients in Canberra.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Active NV1 Security Clearance required
  • Ability to obtain NV2 Security Clearance
  • Must be an Australian Citizen
  • 1 year of IT Service desk experience
  • Flexible to work rotating shift roster

Nice-to-have

  • Customer service experience preferred
  • Relevant certificate course completion
  • Proactive and enthusiastic attitude
  • Collaborative work environment
  • Career progression opportunities

Key Requirements

  • Active NV1 Security Clearance
  • NV2 Security Clearance eligibility
  • Australian Citizenship
  • 1 year IT Service desk experience
  • Relevant certificate or equivalent experience

Work Rights

Must have Australian citizenship

Tailored Resume

Cover Letter