WPP Media is an AI-driven media operating unit that delivers creative personalisation at scale by integrating media, data, and partnerships
Job Summary
WPP Media is an AI-driven media operating unit that delivers creative personalisation at scale by integrating media, data, and partnerships.
The Global Client Lead is responsible for overseeing a key global client relationship, driving growth, retention, profitability, and ensuring overall client satisfaction across all relevant markets.
This role involves leading client growth strategies, managing client escalations and compliance, and fostering a client-centric culture while contributing to global sales and margin targets.
Matching Summary
WPP Media is an AI-driven media operating unit that delivers creative personalisation at scale by integrating media, data, and partnerships.
Skills & Requirements
Must-have
Global client relationship management
Client Growth Plan development
Commercial performance oversight
Operational excellence in media delivery
Multi-disciplinary client team leadership
Global media or marketing experience
Client satisfaction management
Nice-to-have
Proactive leadership style
Cultural sensitivity and global mindset
Stakeholder management and upselling
Conflict resolution and diplomacy
Talent nurturing and accountability
Key Requirements
Experience in global media or marketing
Proven leadership of multi-disciplinary client teams
Accountability for client satisfaction scores
Ability to manage client escalations and compliance
Experience navigating diverse cultures and markets