Customer Success Manager

WORKDAY AUSTRALIA PTY

Austin, Texas, USA
Base: $95,000 - $142,600; bonus/equity: not specif...
Fully remote
3+ years csm experience
2+ years change management
Experience with salesforce
The Customer Success Manager plays a critical role in ensuring customers achieve maximum value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve maximum value from Workday's solutions.
  • You will establish trusted advisor relationships and monitor customer adoption of our solutions.
  • Workday offers a supportive culture focused on integrity, empathy, and collaboration.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve maximum value from Workday's solutions.

Salary

Base: $95,000 - $142,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years CSM experience
  • 2+ years change management
  • Experience with Salesforce

Nice-to-have

  • Strong executive presence
  • Excellent communication skills
  • Ability to manage ambiguity

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Proven account management experience
  • Experience using customer success tools

Work Rights

Not specified

Tailored Resume

Cover Letter