Valmont Industries Inc is seeking a Field Service Technician to provide training and support to customers regarding their agricultural technology products. This role involves troubleshooting, customer interaction, and up to 50% travel to customer sites for technical support
Job Summary
The Field Service Technician is responsible for training and supporting dealers/customers regarding questions about installation, troubleshooting and website navigation for AgSense, BaseStation, ICON, Scheduling and Water Delivery products to new and existing customers.
This position requires up to 50% travel, including overnight stays, and involves consistent customer support and interaction, as well as travel to customer sites to diagnose issues and provide training for ongoing maintenance and resolution of technical issues.
Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family’s overall wellness needs are met.
Matching Summary
Match Score: 85
Valmont Industries Inc is seeking a Field Service Technician to provide training and support to customers regarding their agricultural technology products. This role involves troubleshooting, customer interaction, and up to 50% travel to customer sites for technical support.
Skills & Requirements
Must-have
AgSense, BaseStation, ICON products
Website navigation support
Troubleshooting technical issues
Customer and dealer training
RMA creation and warranty claims
Nice-to-have
Calmly de-escalate tense situations
Communicate technical solutions effectively
Self-starter with minimal supervision
Passion and integrity
Key Requirements
Associates Degree with 5+ years relevant experience or 7+ years of relevant experience
Valid U.S. driver’s license, passport
Strong working knowledge of Microsoft office suite
Ability to solve problems and make decisions effectively