Marketing Manager Customer Communications

CommBank

Onsite
End-to-end integrated campaign delivery
Social media paid and organic marketing
Project management and analytical skills
You will work closely with stakeholders within Marketing and the Home Lending team to strategise, execute and review marketing campaigns aligned to business priorities and customer needs

Job Summary

  • You will work closely with stakeholders within Marketing and the Home Lending team to strategise, execute and review marketing campaigns aligned to business priorities and customer needs.
  • The role involves managing and delivering marketing initiatives across ATL and BTL channels to generate home loan appointment bookings and enhance customer experience.
  • CommBank supports flexible working arrangements including hybrid office presence, part-time, job share, and flexible start and finish times.

Matching Summary

You will work closely with stakeholders within Marketing and the Home Lending team to strategise, execute and review marketing campaigns aligned to business priorities and customer needs.

Skills & Requirements

Must-have

  • End-to-end integrated campaign delivery
  • Social media paid and organic marketing
  • Project management and analytical skills
  • Marketing communications strategy
  • Budget management and governance
  • Data-driven marketing insights

Nice-to-have

  • Creative thinker with growth mindset
  • Strong verbal and written communication
  • Ability to build strong stakeholder relationships
  • Experience in marketing generalist roles
  • Can-do attitude
  • Continuous improvement focus

Key Requirements

  • Experience in banking or financial services marketing
  • Experience with integrated campaign delivery accountability
  • Commercial acumen to track and optimize campaign ROI/ROMI
  • Ability to apply governance and best practice
  • Experience with social media marketing
  • Strong project management skills

Work Rights

Not specified

Tailored Resume

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