Policy Service Officer Ii

QBE Insurance

Cebu, Philippines
Customer service skills
Regulatory compliance knowledge
Call handling experience
The role involves providing customer service support by answering inquiries via phone calls

Job Summary

  • The role involves providing customer service support by answering inquiries via phone calls.
  • You will assist with product and policy questions while resolving billing issues promptly.
  • Establishing good relationships with stakeholders is essential for success in this position.

Matching Summary

The role involves providing customer service support by answering inquiries via phone calls.

Skills & Requirements

Must-have

  • Customer service skills
  • Regulatory compliance knowledge
  • Call handling experience

Nice-to-have

  • Experience in insurance or banking
  • Strong communication skills
  • Problem-solving abilities

Key Requirements

  • Tertiary Degree or equivalent experience
  • Some relevant work experience
  • Call centre experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter