Support Coordinator - Manhattan Beach Bco Ortho Cl - Full Time 8 Hour Days (non-exempt) (non-union)

usccareers.usc.edu

Manhattan Beach, California, US
Base: $22.00 - $34.18; bonus/equity: not specified...
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Customer service excellence
Patient scheduling and registration
Medical records management
** The Support Coordinator position at USC in Manhattan Beach involves providing customer service and administrative support to enhance patient satisfaction and clinic operations. The role requires excellent communication skills and the ability to manage multiple tasks, primarily in a medical office setting. **

Job Summary

  • Support Coordinator I serves as an entry-level coordinator providing strong customer service and administrative support for patients, resulting in optimum patient satisfaction and clinic operation.
  • The role involves coordinating multiple appointments with multi-specialty clinical services, managing daily clinic preparation, and handling tasks such as scheduling, registration, and referrals management.
  • Essential duties include clerical tasks like entering information into computer systems, providing medical records, scheduling appointments, and managing patient communication via phone, email, and voicemail.

Matching Summary

Match Score: 75

** The Support Coordinator position at USC in Manhattan Beach involves providing customer service and administrative support to enhance patient satisfaction and clinic operations. The role requires excellent communication skills and the ability to manage multiple tasks, primarily in a medical office setting. **

Salary

Base: $22.00 - $34.18; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service excellence
  • Patient scheduling and registration
  • Medical records management
  • Heavy phone answering
  • Communication with medical personnel

Nice-to-have

  • Courtesy, compassion, kindness, and honesty
  • Works with various hospital personnel
  • Department specific projects
  • Quality assurance and data collection

Key Requirements

  • High School or equivalent
  • Excellent phone and interpersonal skills
  • Excellent verbal and written communication skills
  • Detail-oriented and able to manage multiple tasks
  • Ability to work independently and in a team
  • Proficient computer skills (Microsoft Office)
  • Takes initiative and deals effectively with change
  • Fire Life Safety Training (LA City)

Work Rights

Not specified

Tailored Resume

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