As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Wolllongong Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
You’ll be part of a community that’ll support you professionally and personally, every step of the way.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Articulate financial terms clearly
Ask the right questions
Provide effective solutions
Champion risk-adverse culture
In-depth customer conversations
Nice-to-have
Interest in building a career
Support Aboriginal and/or Torres Strait Islander Peoples
Holistic customer solutions
Key Requirements
Proven experience in Financial Services, Retail or Hospitality