Admissions Coordinator

Mercy Health

East Melbourne, Australia
Not specified
Manage admissions process end-to-end
Engage with referrers and families
Conduct site tours and pre-admission discussions
Mercy Health is seeking an Admissions Coordinator for their East Melbourne location, responsible for guiding clients through the admissions process in aged care. The ideal candidate should be compassionate and resilient, demonstrating strong customer service skills while ensuring compliance with regulatory requirements

Job Summary

  • This hands-on role involves guiding customers through the entire admissions process while contributing to sales targets and maintaining healthy occupancy levels.
  • The team values security, stability, and the opportunity to build on over a century of providing care for people when they need it most.
  • Candidates must be resilient and compassionate, committed to delivering exceptional patient-centred care within a diverse and inclusive organization.

Matching Summary

Match Score: 85

Mercy Health is seeking an Admissions Coordinator for their East Melbourne location, responsible for guiding clients through the admissions process in aged care. The ideal candidate should be compassionate and resilient, demonstrating strong customer service skills while ensuring compliance with regulatory requirements.

Skills & Requirements

Must-have

  • Manage admissions process end-to-end
  • Engage with referrers and families
  • Conduct site tours and pre-admission discussions
  • Maintain CRM system compliance
  • Coordinate room turnover processes

Nice-to-have

  • Resilient and compassionate attitude
  • Passion for aged care services
  • Commitment to patient-centred care
  • Strong relationship building skills
  • Ability to promote higher living options

Key Requirements

  • NDIS clearance or in process of obtaining
  • Evidence of NDIS clearance required

Work Rights

Not specified

Tailored Resume

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