Enterprise Customer Success Manager

Nebius

Remote, United States
Base: competitive salary; bonus/equity: 195k - 230...
Remote
5+ years in technical customer-facing roles
Experience with b2b saas platforms
Proven experience with developer tools or ai/llm platforms
Nebius is seeking an Enterprise Customer Success Manager to guide enterprise customers through their journey with Tavily's AI-powered search platform. The ideal candidate will have extensive experience in technical customer-facing roles and a passion for helping clients maximize their use of AI technologies

Job Summary

  • Nebius is leading a new era in cloud computing to serve the global AI economy by providing tools that transform industries without massive infrastructure costs.
  • As an Enterprise Customer Success Manager, you will guide customers through their entire journey from onboarding to renewal while acting as a strategic partner on their AI roadmap.
  • The role offers competitive salaries ranging from 195k to 230k OTE along with comprehensive benefits including 100% company-paid health insurance and 20 weeks of paid parental leave.

Matching Summary

Match Score: 85

Nebius is seeking an Enterprise Customer Success Manager to guide enterprise customers through their journey with Tavily's AI-powered search platform. The ideal candidate will have extensive experience in technical customer-facing roles and a passion for helping clients maximize their use of AI technologies.

Salary

Base: Competitive salary; Bonus/Equity: 195k - 230k OTE based on experience; Benefits: Comprehensive package including health insurance and 401(k) match

Skills & Requirements

Must-have

  • 5+ years in technical customer-facing roles
  • Experience with B2B SaaS platforms
  • Proven experience with developer tools or AI/LLM platforms
  • Strong commercial instincts for renewals and forecasting
  • Ability to manage multiple priorities with high autonomy

Nice-to-have

  • Familiarity with AI orchestration tools like LangChain
  • Deep empathy for customer outcomes
  • Passion for helping users extract maximum value
  • Self-driven attitude in fast-moving environments

Key Requirements

  • 5+ years experience in Customer Success or similar technical roles
  • Experience managing renewal cycles and upsell opportunities
  • Proficiency with CRM tools such as HubSpot or Salesforce

Work Rights

Not specified

Tailored Resume

Cover Letter