Program Manager Senior Analyst

Salesforce

Develop customer advocacy programs
Execute communications strategies
Translate technical concepts to business-speak
Develop and execute comprehensive communications strategies designed to help customers successfully prepare for both planned and unplanned technology change events

Job Summary

  • Develop and execute comprehensive communications strategies designed to help customers successfully prepare for both planned and unplanned technology change events.
  • Take risks, be bold, push new ideas, and represent customer interests and concerns during internal planning sessions.
  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and offers benefits and resources to support balance and accelerate impact.

Matching Summary

Develop and execute comprehensive communications strategies designed to help customers successfully prepare for both planned and unplanned technology change events.

Skills & Requirements

Must-have

  • Develop customer advocacy programs
  • Execute communications strategies
  • Translate technical concepts to business-speak
  • On-call shift work after hours
  • Customer experience representation
  • Agile and transparent culture

Nice-to-have

  • High-energy and passionate
  • Creative risk-taker
  • Adaptable to changing priorities
  • Sense of humor
  • Musketeers philosophy

Key Requirements

  • 6-8 years customer service/communications/program management
  • Bachelor's degree or equivalent work experience
  • Ability to lead without direct authority
  • Ability to learn technical information deeply
  • Proven track record in fast-paced environment

Work Rights

Not specified

Tailored Resume

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