The Associate Director of Operations will provide strategic leadership for the Hyderabad site, overseeing Analytics, Workforce Management (WFM), and Print & Distribution functions
Job Summary
The Associate Director of Operations will provide strategic leadership for the Hyderabad site, overseeing Analytics, Workforce Management (WFM), and Print & Distribution functions.
This role ensures operational excellence, drives efficiency, and delivers data-driven insights to support global business objectives.
Success in this role requires the ability to operate effectively in a highly matrixed organization, managing multiple stakeholders across global and regional teams.
Matching Summary
The Associate Director of Operations will provide strategic leadership for the Hyderabad site, overseeing Analytics, Workforce Management (WFM), and Print & Distribution functions.
Skills & Requirements
Must-have
Strategic leadership for Hyderabad site
Oversee Analytics, WFM, Print & Distribution
Drive operational excellence and efficiency
Lead diverse teams
Collaborate with senior leaders
Manage multiple stakeholders
Nice-to-have
Foster innovation and a growth-oriented culture
Champion continuous improvement and automation
Key Requirements
16+ years of progressive experience in operations leadership
Exposure to analytics, WFM, and print/distribution
Proven ability to lead large, multi-functional teams
Expertise in business intelligence tools (Tableau, PowerBI)
Expertise in WFM platforms
Expertise in operational technologies
Bachelor’s degree in Business, Operations, Analytics, or related field