Customer Support Specialist

flir.fr

Fully remote
Technical troubleshooting of marine electronics
Customer interaction via phone, web, and email
Use of remote support tools like teamviewer
Teledyne Technologies is seeking a Customer Support Specialist for their Raymarine team, focusing on providing assistance to customers using marine electronics. The role is designed for recent graduates with a passion for technology and customer service, offering a fully remote work environment

Job Summary

  • Join Raymarine’s frontline team and help boating enthusiasts around the world get the most out of their marine electronics.
  • As a Tier 1 Support Agent, you’ll be the first point of contact for customers seeking help with our innovative products.
  • Teledyne and all of our employees are committed to conducting business with the highest ethical standards.

Matching Summary

Match Score: 85

Teledyne Technologies is seeking a Customer Support Specialist for their Raymarine team, focusing on providing assistance to customers using marine electronics. The role is designed for recent graduates with a passion for technology and customer service, offering a fully remote work environment.

Skills & Requirements

Must-have

  • Technical troubleshooting of marine electronics
  • Customer interaction via phone, web, and email
  • Use of remote support tools like TeamViewer
  • Repair coordination via customer portal
  • Knowledge base and FAQ development

Nice-to-have

  • Strong verbal and written communication skills
  • Customer-first mindset and eagerness to learn
  • Ability to work well in a team
  • Motivation to grow professionally in maritime industry
  • Interest in electronics

Key Requirements

  • Entry-level position suitable for recent graduates
  • Strong verbal and written English communication
  • Comfortable using PCs and telephony systems

Work Rights

Not specified

Tailored Resume

Cover Letter