Customer Contact Center Representative - 11:30am-8:00pm Shift

Elmhurst Bank & Trust Co

Rosemont, Illinois, US
Base: $19.00 - $20.00 ph; bonus: eligible for annu...
Hybrid
1-3 years directly related experience
Banking customer service preferred
Evening shift availability 11:30am-8pm
Elmhurst Bank & Trust Co is seeking a Customer Contact Center Representative for an evening shift position focused on delivering high-quality customer service. The role involves resolving customer inquiries and promoting bank products, with a strong emphasis on internal collaboration and professional development

Job Summary

  • Wintrust is a $66 billion financial institution seeking top talent to join their award-winning culture as a Customer Contact Center Representative.
  • The role involves solving internal and external customer inquiries regarding deposits, loans, and treasury management while identifying systemic problems.
  • Candidates must complete five weeks of onsite training in Rosemont before transitioning to the evening shift schedule.

Matching Summary

Match Score: 85

Elmhurst Bank & Trust Co is seeking a Customer Contact Center Representative for an evening shift position focused on delivering high-quality customer service. The role involves resolving customer inquiries and promoting bank products, with a strong emphasis on internal collaboration and professional development.

Salary

Base: $19.00 - $20.00 per hour; Bonus: Eligible for annual discretionary bonus; Benefits: Comprehensive package including medical, dental, vision, 401k match, and tuition reimbursement

Skills & Requirements

Must-have

  • 1-3 years directly related experience
  • Banking customer service preferred
  • Evening shift availability 11:30am-8pm

Nice-to-have

  • Entrepreneurial spirit
  • Cross-selling skills
  • Multi-media contact center experience

Key Requirements

  • 1-3 years directly related experience
  • Banking customer service experience preferred
  • Ability to attend onsite training in Rosemont

Work Rights

Not specified

Tailored Resume

Cover Letter