Marketing Manager Customer Communications

mobile.career

Onsite
Integrated campaign delivery
Social media marketing
Project management skills
You will work closely with stakeholders within Marketing and the Home Lending team to strategise, execute and review marketing campaigns aligned to business priorities and customer needs

Job Summary

  • You will work closely with stakeholders within Marketing and the Home Lending team to strategise, execute and review marketing campaigns aligned to business priorities and customer needs.
  • The role involves managing end-to-end marketing initiatives across ATL and BTL channels to generate home loan appointment bookings and enhance the CommBank brand and customer experience.
  • CommBank offers flexible working options including hybrid office arrangements, part-time, job share, and flexible start and finish times to support work-life balance.

Matching Summary

You will work closely with stakeholders within Marketing and the Home Lending team to strategise, execute and review marketing campaigns aligned to business priorities and customer needs.

Skills & Requirements

Must-have

  • Integrated campaign delivery
  • Social media marketing
  • Project management skills
  • Data-driven marketing strategies
  • Budget management and governance
  • Stakeholder relationship building

Nice-to-have

  • Creative thinker
  • Problem-solving mindset
  • Growth mindset
  • Experience in marketing generalist role
  • Ability to apply best practice governance

Key Requirements

  • Experience in banking or financial services marketing
  • Experience with end-to-end integrated campaign delivery
  • Strong verbal and written communication skills
  • Commercial acumen with ROI/ROMI tracking
  • Experience with social media paid and organic marketing

Work Rights

Not specified

Tailored Resume

Cover Letter