Video Communication Administrator

Advocate Health

Blythe Blvd, NC, United States
Base: $72,592.00-$108,888.00; bonus/equity: not sp...
Fully remote
Video conferencing systems operation
Technical support for video conferences
Root-cause analysis of technical issues
The Video Communications Administrator provides operational and technical support for the video collaboration service line, telehealth technologies and digital media platforms

Job Summary

  • The Video Communications Administrator provides operational and technical support for the video collaboration service line, telehealth technologies and digital media platforms.
  • Major Responsibilities include coordinating and assisting with video conference activities, providing operational and technical support for all video conferences and applications, and performing system upgrades and preventative maintenance tasks.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.

Matching Summary

The Video Communications Administrator provides operational and technical support for the video collaboration service line, telehealth technologies and digital media platforms.

Salary

Base: $72,592.00-$108,888.00; Bonus/Equity: Not specified; Benefits: Paid Time Off, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Retirement plans, Educational Assistance

Skills & Requirements

Must-have

  • Video conferencing systems operation
  • Technical support for video conferences
  • Root-cause analysis of technical issues
  • AV equipment inventory management
  • Vendor coordination for video services

Nice-to-have

  • Increase adoption of Video Communications
  • Exceptional customer service skills
  • Process and procedure recommendations

Key Requirements

  • 3 years of experience
  • Bachelor's Degree or equivalent knowledge
  • Proficient in Microsoft Office
  • Basic knowledge of video conferencing protocols
  • Working experience with major videoconferencing equipment

Work Rights

Not specified

Tailored Resume

Cover Letter