Front Desk Receptionist

Four Seasons Hotels & Resorts

Baltimore, US
Base: $22.03; bonus/equity: not specified; benefit...
Guest interaction and service
Handling special requests
Resolving customer complaints
Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences

Job Summary

  • Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.
  • The Front Desk Receptionist role involves managing all guest interactions with professionalism, resolving complaints, and ensuring efficient check-in/check-out processes.
  • The company offers a comprehensive employee experience including competitive hourly pay, medical benefits, paid time off, retirement plans, and unique perks like complimentary room nights.

Matching Summary

Four Seasons is powered by its people, fostering a culture of continuous improvement and mutual respect to create exceptional guest experiences.

Salary

Base: $22.03; Bonus/Equity: Not specified; Benefits: Medical, vision and dental insurance, life insurance, short-term disability, paid time off, 401k, employee meals, room nights, parking

Skills & Requirements

Must-have

  • Guest interaction and service
  • Handling special requests
  • Resolving customer complaints
  • Efficient check-in/check-out process
  • Assisting with guest inquiries

Nice-to-have

  • Genuine heart and luxury commitment
  • Creating lasting impressions
  • Sophisticated urban retreat environment
  • Personalized recommendations and touches

Key Requirements

  • Work authorization in the United States required

Work Rights

Work authorization required

Tailored Resume

Cover Letter