Part time (18 hours per week: monday, wednesday, friday)
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
Bonneville Bank is seeking a Customer Banking Specialist for a part-time, 12-month contract in Mona Vale, Australia. The role focuses on providing exceptional customer service and support for various banking needs, including financial health checks and digital banking options
Job Summary
The role involves having in-depth conversations with customers to support their overall banking needs including home loans and business banking.
Employees will complete financial health checks to assess customer needs and provide options through education on digital banking technology.
The position requires working within a driven retail environment while championing processes and maintaining a risk-adverse culture.
Matching Summary
Match Score: 75
Bonneville Bank is seeking a Customer Banking Specialist for a part-time, 12-month contract in Mona Vale, Australia. The role focuses on providing exceptional customer service and support for various banking needs, including financial health checks and digital banking options.
Skills & Requirements
Must-have
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
Experience in financial services or retail
Availability for predetermined roster
Nice-to-have
Genuine interest in financial wellbeing
Ability to work in busy commercial environment
Holistic problem-solving approach
Championing risk-adverse culture
Interest in building a long-term career
Key Requirements
12 months fixed term agreement availability
Part-time roster availability (18 hours/week)
Proven customer service experience in finance or retail