This position serves as the primary point of contact for incoming calls from client facilities, facilitating all facilities and engineering department work orders
Job Summary
This position serves as the primary point of contact for incoming calls from client facilities, facilitating all facilities and engineering department work orders.
You'll provide excellent customer service while ensuring customers receive timely feedback on work order resolutions.
JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Matching Summary
This position serves as the primary point of contact for incoming calls from client facilities, facilitating all facilities and engineering department work orders.
Salary
Base: 32,000.00 – 40,000.00 USD per year; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental & Vision Care, 401(k) plan with matching company contributions, Paid parental leave, Paid Time Off, Company Holidays, Early access to earned wages
Skills & Requirements
Must-have
Handle multiple incoming calls
Manage high call volumes
Process work orders through Corrigo
Follow urgent escalation protocols
Maintain strict confidentiality standards
Nice-to-have
Suggest process improvements
Support personal well-being and growth
Shape a brighter way forward
Key Requirements
High School Diploma or GED
1+ years of applicable working experience
Proficiency with Corrigo work order management system
Competent knowledge of WebEx and Microsoft Office Suite