Product Support Associate I

Thomson Reuters

Madrid, Spain
Hybrid
Fluent in english and spanish
Technical problem-solving skills
Customer support experience
You will help customers resolve questions related to our software

Job Summary

  • You will help customers resolve questions related to our software.
  • This role involves troubleshooting and investigating invoice issues.
  • You will be part of a diverse team of supportive colleagues.

Matching Summary

You will help customers resolve questions related to our software.

Skills & Requirements

Must-have

  • Fluent in English and Spanish
  • Technical problem-solving skills
  • Customer support experience

Nice-to-have

  • Interest in technology
  • Experience in service or technology
  • Knowledge of additional languages

Key Requirements

  • Completed upper secondary education
  • Post-secondary education in IT is a merit
  • Willingness to undertake shifts

Work Rights

Not specified

Tailored Resume

Cover Letter