Optical Support Engineer

Ciena

Belfast, GB
Hybrid
Technical support for optical networking
Strong analytical and problem-solving skills
Excellent written and verbal communication skills
Ciena is committed to a people-first approach, fostering a culture that prioritizes flexibility and belonging

Job Summary

  • Ciena is committed to a people-first approach, fostering a culture that prioritizes flexibility and belonging.
  • This role plays a critical part in delivering exceptional customer experiences by supporting reliable optical networking solutions.
  • Employees are respected, valued, and heard, with a commitment to diversity and inclusion.

Matching Summary

Ciena is committed to a people-first approach, fostering a culture that prioritizes flexibility and belonging.

Skills & Requirements

Must-have

  • Technical support for optical networking
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills

Nice-to-have

  • Experience in network operations environment
  • Familiarity with Carrier Ethernet technologies
  • Ability to remain effective in high-pressure situations

Key Requirements

  • Bachelor’s degree in a technical discipline
  • 0-3 years of experience in technical support
  • Foundational understanding of fiber optic transport technologies

Work Rights

Not specified

Tailored Resume

Cover Letter