As one of the first points of contact for our guests, our exceptional team of Guest Service Agents provide a warm welcome for a memorable experience through friendly, courteous and efficient service
Job Summary
As one of the first points of contact for our guests, our exceptional team of Guest Service Agents provide a warm welcome for a memorable experience through friendly, courteous and efficient service.
You will join a caring environment and a team where you can be all you are, with opportunities to grow, fulfil yourself, and pursue career opportunities within hospitality worldwide.
We are an inclusive company committed to Diversity & Inclusion, aiming to attract, recruit and promote diverse talent.
Matching Summary
As one of the first points of contact for our guests, our exceptional team of Guest Service Agents provide a warm welcome for a memorable experience through friendly, courteous and efficient service.
Skills & Requirements
Must-have
Guest check-in and check-out
High level customer service
Reservation inquiry assistance
Effective interdepartmental communication
Availability for morning, evening, weekends
Nice-to-have
Friendly and outgoing attitude
Can-do attitude
Building rapport with guests
Knowledge of hotel packages and specials
Supportive team environment
Key Requirements
Availability for morning, evening and weekend shifts
Experience in customer service or hospitality preferred
Ability to perform accurate guest check-in and check-out