Provide pre-sales application support by demonstrating system capabilities on customer samples and participating in technical discussions
Job Summary
Provide pre-sales application support by demonstrating system capabilities on customer samples and participating in technical discussions.
Offer high-level application support for new system setup, issue resolution, and training for customers, distributors, and junior colleagues.
Contribute to business strategy and product development by testing software releases, converting market requirements into engineering requests, and gathering market intelligence.
Matching Summary
Provide pre-sales application support by demonstrating system capabilities on customer samples and participating in technical discussions.
Skills & Requirements
Must-have
AXI application support
Customer technical support
Capital equipment experience
Electronics manufacturing industry
SMT and Semiconductor manufacturing
Extensive travel required
Nice-to-have
Proactive and responsible
Results driven self-starter
Creative problem solver
Team player
Good communication skills
Key Requirements
3+ years customer technical support experience
College or Bachelor Degree in Automation Control/Mechanical Automation