Global Support Centre Technical Support Engineer

Hitachi Vantara

Krakow, Poland
Hybrid
Enterprise storage
Fibre channel
Ip networking
We represent Hitachi Vantara Global Support, providing Level 1 to Level 3, remote technical support to all of Hitachi Vantara customers

Job Summary

  • We represent Hitachi Vantara Global Support, providing Level 1 to Level 3, remote technical support to all of Hitachi Vantara customers.
  • This role is based in our Krakow office following a hybrid model (1 day per month in office) and offers structured training, professional growth, and the opportunity to work in a global, engineering‑driven support organisation.
  • We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing.

Matching Summary

We represent Hitachi Vantara Global Support, providing Level 1 to Level 3, remote technical support to all of Hitachi Vantara customers.

Skills & Requirements

Must-have

  • Enterprise storage
  • Fibre Channel
  • IP networking
  • Cloud platforms
  • Python / REST API
  • Windows, Linux, VMware
  • Enterprise apps

Nice-to-have

  • Customer service focus
  • Problem-solving skills
  • Multitasking ability
  • Proactive attitude
  • Willingness to learn

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Experience in two or more areas: Enterprise storage, Fibre Channel, NAS, IP networking, Cloud platforms, Python / REST API, Windows, Linux, VMware, Enterprise apps

Work Rights

Not specified

Tailored Resume

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