Integrated Property Management Support Associate

Expedia Group

Not specified; not specified; full benefits pyckag...
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2+ years customer support experience
B2b account management skills
Strong verbal and written communication
** Expedia Group is seeking an Integrated Property Management Support Associate to enhance the travel experience for partners through exceptional service and support. The role involves building strong relationships with partners, understanding their needs, and providing tailored solutions while collaborating with internal teams. This position offers a flexible work model and a comprehensive benefits package, emphasizing a supportive and inclusive workplace culture. **

Job Summary

  • This role serves as the primary point of contact for strategic partners to ensure they leverage Expedia's integrated software solutions effectively.
  • The position requires providing high-quality support across phone, email, and chat channels while building trust-based relationships with enterprise-level clients.
  • Expedia offers a full benefits package including exciting travel perks, generous time-off, parental leave, and a flexible work model.

Matching Summary

Match Score: 75

** Expedia Group is seeking an Integrated Property Management Support Associate to enhance the travel experience for partners through exceptional service and support. The role involves building strong relationships with partners, understanding their needs, and providing tailored solutions while collaborating with internal teams. This position offers a flexible work model and a comprehensive benefits package, emphasizing a supportive and inclusive workplace culture. **

Salary

Not specified; Not specified; Full benefits package including travel perks and time-off

Skills & Requirements

Must-have

  • 2+ years customer support experience
  • B2B account management skills
  • Strong verbal and written communication
  • CRM system proficiency
  • Technical troubleshooting capabilities

Nice-to-have

  • HTML/XML familiarity
  • Software integration tool knowledge
  • Travel industry background
  • Data analysis and interpretation
  • Empathy under pressure

Key Requirements

  • 2+ years in customer support or B2B account management
  • Proficiency in CRM systems
  • Experience in travel or technology environment preferred

Work Rights

Not specified

Tailored Resume

Cover Letter