Health Unit Clerk – Neuro Icu

Cleveland Clinic

Akron, Ohio, US
Customer service skills
Patient record management
Communication facilitation
At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day

Job Summary

  • At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
  • As a Health Unit Clerk in the NSICU, you will provide a high level of customer service to patients, families, visitors and employees to promote and support the highest level of patient experience.
  • The high acuity 10-bed Neuro Intensive Care Unit (NSICU) at Akron General provides medical attention following a stroke, neurological trauma or other neurological-related injury.

Matching Summary

At Cleveland Clinic Health System, we believe in a better future for healthcare, and each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

Skills & Requirements

Must-have

  • Customer service skills
  • Patient record management
  • Communication facilitation
  • Troubleshoot equipment
  • Respond to call lights

Nice-to-have

  • Patient-centered care
  • Concierge service
  • Team support and appreciation

Key Requirements

  • High School Diploma or GED
  • One year customer service experience
  • Typing or computer training

Work Rights

Not specified

Tailored Resume

Cover Letter