Cognizant UK is seeking a fully remote Project Coordinator for its Workday Practice, emphasizing client satisfaction and collaboration. The role involves reporting, ticket monitoring, and administration, requiring strong analytical and organizational skills
Job Summary
The role involves creating weekly, monthly, and quarterly reports for customers and internal teams.
Candidates will be responsible for coordinating with Account Leads on aged or breached SLA customer requests.
The position offers opportunities for global operations across North America, Europe, and Asia Pacific.
Matching Summary
Match Score: 85
Cognizant UK is seeking a fully remote Project Coordinator for its Workday Practice, emphasizing client satisfaction and collaboration. The role involves reporting, ticket monitoring, and administration, requiring strong analytical and organizational skills.
Skills & Requirements
Must-have
Workday release feature manual creation
Weekly monthly quarterly report generation
Service Cloud administration experience
Ticket monitoring and SLA management
Bachelor's degree in IT or related field
Nice-to-have
Superior detail orientation skills
Strong analytical mindset
Collaborative team environment
Global operations exposure
Key Requirements
Bachelor's degree in Mathematics, CS, MIS, or Engineering
Experience with Service Cloud Administration
Knowledge of ticket etiquette and handling processes