As a Passenger Service Agent, you’ll ensure traveling customers are kept well-informed and are in the right place at the right time, following safety, security, and airline-specific procedures
Job Summary
As a Passenger Service Agent, you’ll ensure traveling customers are kept well-informed and are in the right place at the right time, following safety, security, and airline-specific procedures.
Responsibilities include handling customer interactions, making reservations, issuing tickets, managing baggage, and assisting with lost and found activities.
AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision for full-time employees, company-matched 401(k), and travel discounts.
Matching Summary
As a Passenger Service Agent, you’ll ensure traveling customers are kept well-informed and are in the right place at the right time, following safety, security, and airline-specific procedures.
Skills & Requirements
Must-have
customer service
safety and security procedures
handle customer interactions
check passenger tickets
process payment transactions
Nice-to-have
friendly and outgoing
outstanding customer service focus
energy and enthusiasm
respect for team
Key Requirements
High school diploma, GED, or equivalent work experience