Customer Service Representative

Philips UK

Sydney, Australia
Sales order creation and monitoring
Exception management
Interdepartmental collaboration
You are responsible for coordinating and ensuring the creation of manual sales orders and monitoring automated ones across multiple channels

Job Summary

  • You are responsible for coordinating and ensuring the creation of manual sales orders and monitoring automated ones across multiple channels.
  • You will engage with internal departments to resolve issues and seek clarifications, contributing to the maintenance of clean and accurate sales order records.
  • Philips is a health technology company built around the belief that every human matters, aiming to ensure everybody everywhere has access to quality healthcare.

Matching Summary

You are responsible for coordinating and ensuring the creation of manual sales orders and monitoring automated ones across multiple channels.

Skills & Requirements

Must-have

  • Sales order creation and monitoring
  • Exception management
  • Interdepartmental collaboration
  • Handling product returns and credits

Nice-to-have

  • Process and continuous improvement mindset
  • Self-motivated and ownership
  • Multitasking in fast-paced environment

Key Requirements

  • Minimum 2 years experience with Vocational Education OR Bachelor's Degree with no prior experience
  • High School Diploma, Vocational Education/Bachelor's Degree
  • Excellent PC skills (Windows, Office)
  • Experience in Lean or daily management
  • Certified LEAN Advanced or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter