Director Of Front Office

HSH Management Services Ltd

Chicago, Illinois, United States
$95,000-105,000 py
On-site
Guest-focused service
Luxury five-star five-diamond property
Adherence to peninsula and forbes standards
Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards

Job Summary

  • Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards.
  • Communicate with all departments to create a guest centric experience.
  • Exceptional health benefits package and 401(k) with company match.

Matching Summary

Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards.

Salary

$95,000-105,000 per year

Skills & Requirements

Must-have

  • Guest-focused service
  • Luxury Five-Star Five-Diamond property
  • Adherence to Peninsula and Forbes standards
  • Interdepartmental communication for guest experience
  • Efficient Front Office operations

Nice-to-have

  • Knowledge of Housekeeping department
  • Ability to handle pressure
  • Great organization skills

Key Requirements

  • Minimum 4 years of Front Office leadership experience
  • Experience in a luxury property
  • Knowledge of PMS/Opera
  • Work authorization in the United States

Work Rights

Work authorization required

Tailored Resume

Cover Letter