Advisor I, Customer Service – Dutch

Concentrix

Kuala Lumpur, Malaysia
Not specified; not specified; not specified
Full time, onsite
Dutch language proficiency required
High school diploma preferred
Strong computer navigation skills
Concentrix is seeking a Dutch-speaking Advisor I for their Customer Service team in Kuala Lumpur, Malaysia. The position involves providing customer support through various channels, focusing on resolving routine issues and maintaining high service quality

Job Summary

  • The Advisor I role interfaces with customers via inbound calls, outbound calls, or the Internet to provide service support and resolve routine problems.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while demonstrating empathy and building rapport with clients.
  • The position requires tolerance for repetitive work in a fast-paced environment and the ability to rotate shifts as needed.

Matching Summary

Match Score: 75

Concentrix is seeking a Dutch-speaking Advisor I for their Customer Service team in Kuala Lumpur, Malaysia. The position involves providing customer support through various channels, focusing on resolving routine issues and maintaining high service quality.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Dutch language proficiency required
  • High school diploma preferred
  • Strong computer navigation skills
  • Ability to work rotating shifts
  • Fast-paced high production environment

Nice-to-have

  • Three to six months relevant experience
  • Empathy and patience in customer contact
  • Teamwork and independent work capability
  • Flexible adaptation to changes quickly
  • Multi-tasking abilities demonstrated

Key Requirements

  • High school diploma with 3-6 months experience
  • Minimum two years college education (Philippines)
  • Fluency in Dutch language
  • Ability to rotate shifts
  • Strong attention to detail

Work Rights

Not specified

Tailored Resume

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