Main role is to service incoming calls from our client's call center and make sure all KPIs are met
Job Summary
Main role is to service incoming calls from our client's call center and make sure all KPIs are met.
Collaborate with senior analysts, managers, and other team members to assist in process improvement projects and data analysis.
DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
Matching Summary
Main role is to service incoming calls from our client's call center and make sure all KPIs are met.
Skills & Requirements
Must-have
Execute business process transactions
Adherence to established procedures
Maintain quality standards
Achieve performance targets
Nice-to-have
Continuous learner
Stay abreast with industry knowledge
Foster inclusive environment
In-person collaboration
Key Requirements
Bachelor's degree or equivalent experience
1+ years relevant work experience
Proven experience in business process transactions