Customer Services Executive

42

Hong Kong, SAR, China
On-site
Diploma holder with at least 1 year experience
Frontline customer interaction skills
Excellent spoken english and chinese
JLL is seeking a Customer Services Executive for their Hong Kong office, emphasizing a commitment to providing exceptional concierge and customer service to tenants and visitors. The ideal candidate should possess frontline customer service experience and strong communication skills in English and Chinese, with a focus on creating a welcoming environment

Job Summary

  • The role involves providing premium concierge and customer service to tenants and visitors within a real estate environment.
  • Candidates must handle enquiries, support promotional activities, and contribute to the efficient day-to-day operations of property management services.
  • JLL is committed to hiring talented people to shape the future of real estate by combining world-class services, advisory, and technology.

Matching Summary

Match Score: 85

JLL is seeking a Customer Services Executive for their Hong Kong office, emphasizing a commitment to providing exceptional concierge and customer service to tenants and visitors. The ideal candidate should possess frontline customer service experience and strong communication skills in English and Chinese, with a focus on creating a welcoming environment.

Skills & Requirements

Must-have

  • Diploma holder with at least 1 year experience
  • Frontline customer interaction skills
  • Excellent spoken English and Chinese
  • Competent in spoken Putonghua
  • Good PC skills and office software

Nice-to-have

  • Hotel or shopping mall concierge background
  • Pleasant personality and outgoing demeanor
  • Presentable appearance
  • Experience handling customer complaints
  • Ability to perform ad-hoc duties

Key Requirements

  • Diploma qualification required
  • Minimum 1 year frontline customer service experience
  • Fluency in English, Chinese, and Putonghua
  • Proficiency in PC skills

Work Rights

Not specified

Tailored Resume

Cover Letter