It Support Eng I

Amazon

Hr, IN, United States
On-site
Network engineering and troubleshooting
Systems administration
Root cause analysis
The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines

Job Summary

  • The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines.
  • Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department.
  • Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.

Matching Summary

The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines.

Skills & Requirements

Must-have

  • network engineering and troubleshooting
  • systems administration
  • root cause analysis
  • technical problem resolution
  • hardware and software understanding

Nice-to-have

  • high levels of initiative and judgment
  • diplomacy and flexibility
  • dealing with all levels of team
  • willingness to relocate

Key Requirements

  • Second level of support
  • Excellent understanding of computers
  • Superior technical aptitude
  • Superior people skills
  • Demonstrated problem solving ability

Work Rights

Not specified

Tailored Resume

Cover Letter