Customer Service Associate - French & Dutch Speaker

Paulhames

Dublin, Ireland
On-site
Provide exceptional customer service
Sales of inbound accounts
Handle price quotations
The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels

Job Summary

  • The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.
  • They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution.
  • The Customer Service Associate will use various computer systems to enter and track invoices as well as customer and sales data.

Matching Summary

The Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.

Skills & Requirements

Must-have

  • Provide exceptional customer service
  • Sales of inbound accounts
  • Handle price quotations
  • Product and licensing information
  • Problem resolution
  • Use various computer systems

Nice-to-have

  • Collaborate with sales team
  • Administrative assistance
  • General support
  • Grow customer relationships

Key Requirements

  • C1 level English written and verbal
  • C1 level French written and verbal
  • C1 level Dutch written and verbal

Work Rights

Not specified

Tailored Resume

Cover Letter