The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements
Job Summary
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Concentrix offers endless career opportunities, clear paths for career development, a competitive salary, inclusive perks and benefits, and opportunity for monthly performance incentives.
The company is looking for customer service experts who can actively listen and troubleshoot to provide a great customer experience with attention to detail and excellent communication.
Matching Summary
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Skills & Requirements
Must-have
Intermediate - Advanced English level
Strong computer navigation skills
Ability to work under constant changes
Multitasking skills
Excellent communication skills
Nice-to-have
Passion for doing good
Compassionate customer interactions
Genuine problem solving
Human touch approach
Key Requirements
High School diploma or equivalent
6 months minimum experience in Call center customer service (Desired)