We are seeking a Lead Documentation Writer to work with our remote, international team to plan and develop engaging content for CSG’s products
Job Summary
We are seeking a Lead Documentation Writer to work with our remote, international team to plan and develop engaging content for CSG’s products.
The role involves leading and mentoring a small team of technical writers, designing and developing customer documentation, and liaising with software development teams in an Agile environment.
CSG offers a comprehensive benefits package including health, dental, meal vouchers, and opportunities for professional development.
Matching Summary
We are seeking a Lead Documentation Writer to work with our remote, international team to plan and develop engaging content for CSG’s products.
Skills & Requirements
Must-have
Agile environment experience
Software documentation
Lead technical writers
API documentation
Online help files
Remote work environment
Nice-to-have
Telecommunications industry experience
AI assisted documentation
Prompt engineering
Video and training storyboarding
Key Requirements
5 years' experience in technical writing
Experience leading projects and writers
Software industry background
Relevant degree in a scientific or technical field