Wintrust 2026 Summer Internship - Customer Contact Center

Wintrust

Rosemont, IL, United States
Base: $19.00ph; bonus/equity: not specified; benef...
Customer inquiry resolution
Bank processes and systems knowledge
Deposit and loan issue coordination
Solve internal and external customer inquiries, complaints, and requests by utilizing solid knowledge of the bank’s processes, procedures, and electronic systems

Job Summary

  • Solve internal and external customer inquiries, complaints, and requests by utilizing solid knowledge of the bank’s processes, procedures, and electronic systems.
  • Provide on-going relationship servicing with current customers to maintain goodwill and gain additional business through promotion and cross-selling other bank products and services.
  • Wintrust offers a wide range of internship opportunities across the Chicagoland area, Southern Wisconsin, and Northwest Indiana, with a promote from within culture.

Matching Summary

Solve internal and external customer inquiries, complaints, and requests by utilizing solid knowledge of the bank’s processes, procedures, and electronic systems.

Salary

Base: $19.00/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer inquiry resolution
  • Bank processes and systems knowledge
  • Deposit and loan issue coordination
  • Relationship servicing
  • Cross-selling bank products

Nice-to-have

  • Community focused
  • Relationship-focused service
  • Fun banking environment
  • Promote from within culture

Key Requirements

  • Currently enrolled in college/university
  • Customer service experience required
  • Cumulative GPA of 3.0 or higher
  • Authorized to work permanently in the U.S.

Work Rights

Must be authorized to work permanently in the U.S.

Tailored Resume

Cover Letter