Tds Operations Analyst I

TD Ameritrade

Toronto, Ontario, Canada
Base: $52,700 - $74,400 cad; bonus/equity: not spe...
Execute complex transactions accurately
Investigate operational exceptions
Coordinate with cross-functional partners
The role involves executing complex transactions and investigating operational exceptions while adhering to strict service level agreements

Job Summary

  • The role involves executing complex transactions and investigating operational exceptions while adhering to strict service level agreements.
  • Candidates will analyze key process drivers to identify systemic causes of issues and recommend solutions that enhance customer experience.
  • The position offers opportunities to act as a subject matter expert on small-scale projects and contribute to the development of operational policies.

Matching Summary

The role involves executing complex transactions and investigating operational exceptions while adhering to strict service level agreements.

Salary

Base: $52,700 - $74,400 CAD; Bonus/Equity: Not specified; Benefits: Health, retirement, paid time off, career development

Skills & Requirements

Must-have

  • Execute complex transactions accurately
  • Investigate operational exceptions
  • Coordinate with cross-functional partners
  • Analyze root causes of issues
  • Adhere to regulatory compliance standards

Nice-to-have

  • Project lead experience for small initiatives
  • Strong communication skills for client queries
  • Ability to train and coach team members
  • Proactive approach to service delivery improvement

Key Requirements

  • Undergraduate degree or college diploma
  • 3+ years of relevant experience
  • Knowledge of banking regulations and risk frameworks

Work Rights

Not specified

Tailored Resume

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