After Hours Optimiser

nbn

Australia
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Real-time jeopardy management
Technician query response
Task reallocation
** The After Hours Optimiser position at nbn involves overseeing field operations outside standard business hours to ensure customer needs are met efficiently and safely. The role requires experience in planning and scheduling within a large operational environment, ideally in telecommunications, along with strong communication and decision-making skills. **

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

Matching Summary

Match Score: 75

** The After Hours Optimiser position at nbn involves overseeing field operations outside standard business hours to ensure customer needs are met efficiently and safely. The role requires experience in planning and scheduling within a large operational environment, ideally in telecommunications, along with strong communication and decision-making skills. **

Skills & Requirements

Must-have

  • Real-time jeopardy management
  • Technician query response
  • Task reallocation
  • Stakeholder communication
  • HSE checkpoints
  • Risk management

Nice-to-have

  • Collaborative approach
  • Building trust quickly
  • Creating structure in dynamic situations
  • Pioneering spirit

Key Requirements

  • Planning, scheduling or dispatch experience
  • Experience in large operational environment
  • Telecommunications or similar field experience
  • Full working rights in Australia

Work Rights

Full working rights in Australia

Tailored Resume

Cover Letter